CDIS Web
The Child Development Information System (CDIS) represents a major evolution from its predecessor, the HCD-ISCIS. As a comprehensive database, CDIS stores personal health information for children and families. It allows service providers to collect, use and share personal health information for the purposes of delivering services as part of the early childhood development programs.
I owned and led the end-to-end redesign of this legacy tool. I played a critical role in scoping the project plan, aligning vision with critical stakeholders, and redesigning the workflow, information architecture, and user interface across more than 300 screens.
The redesign was very well perceived during usability testing. This project is scheduled for delivery by the year 2025.
Intern
Ontario Public Service
- MCCSS
Team
Wilson Soon (manager)
Taseer (project manager)
My Role
Lead UX Designer
Timeline
Sep 2023 - Current
Design Process
001
01. Collaborative Handover
Began the redesign by collaborating with the previous UI/UX designer and BA to understand the existing design framework and user feedback.
03. Design planning
Let meetings with internal team to align on project scoping and direction.
04. Designing & Iterating
Created a user flow. Designed wireframe and prototype and iterated on design based on weekly meetings feedback.
05. Presentation
Clearly articulated design processes and design deliverables to the business team.
06. Knowledge Transfer
Let multiple sessions to introduce design thinking fundamentals (eg., design process, UX value and impact, the importance of accessibility, etc) to the team of BAs and developers.
02. Secondary Research
Conducted secondary research on comparable website designs to identify best practices and innovative features.
Project Outcome
002
From Project Manager:
"Excellent work! You did really good, as business pinging me directly and saying that the prototype is looking so good. They left off happy. Thank you for your patience with us."
From Business Team:
"Fantastic job Sixiao! I'm delighted to see the significant improvement from the previous system to this one. Thanks for making everything smoother and much more intuitive. Your work has left everyone impressed. Well done!"
Reflection & Learning
003
1. Trust thyself
Starting as the sole UX designer in my team, the responsibility of designing a new website initially felt daunting. My team helped me get over this by showing me how valuable they thought my contributions were and encouraged me to voice my ideas confidently.
2. Bridging Gaps with Communication
Collaborating closely with Business Analysts and developers, I learned that more communication leads to higher efficiency and better results. Including users in this communication loop was pivotal. It ensured that our designs were not only technically feasible but also user-centric, enhancing the overall project quality. This experience made me realize that success is achieved by bridging gaps through continuous and clear communication across all stakeholders.
Photos
004
